Shipping Policy
Every order from Customized Donut Boxes is custom and made to order, so shipping works a little differently than an off-the-shelf product. This policy explains our general approach. Specific timelines and costs are always confirmed on your individual quote.
Production & timelines
Production begins once you approve your mockup. Standard production typically takes about two to three weeks, and full-color printed runs on the higher end of that window. These are estimates that vary by order size, decoration method, and current volume. Rush production may be available for a grand opening or a firm event deadline — ask us for a target date and we’ll confirm what’s possible.
Shipping costs
Shipping is quoted per order based on quantity and destination and is typically added to your final invoice. Because boxes ship flat, bulk orders are generally economical to ship compared to pre-assembled packaging.
Delivery & tracking
Estimated transit times vary by destination and carrier and are not guaranteed. We provide tracking once your order ships. We ship nationwide across the United States, and internationally on request.
Multiple destinations
We can split a single order across multiple addresses — provide a distribution list with your order, useful for franchises ordering across several locations.
Timelines and costs stated here are estimates and vary by order; they do not constitute a guarantee of specific carriers, dates, or transit times.